Terms & Conditions

Terms & Conditions

1-2-1 Sessions

  • Payment – I respectfully ask that clients make payment via PayPal or bank transfer at the time of booking the treatment. Sessions are confirmed upon payment. Non payment will result in no treatment. If paying online please use your name as reference. Please note that you do not need a PayPal account to settle a PayPal invoice.
  • Cancellations – A minimum of 24 hours notice is required from the start of a client’s treatment appointment time if a change or cancellation is to be made to the appointment time or date and a charge not incurred. Payment for each treatment is required in full if the session is cancelled with less than 24 hours’ notice or the client fails to attend. 
  • Discretionary waiver of charges for missed/ changed appointments – Changing or rebooking an appointment, for no extra charge, within 24 hours of the appointment date and time, is discretionary and will only be undertaken for emergencies.
  • Late or early arrival  – If you arrive early please wait for your appointment in the designated waiting area. If late for an appointment, I will attempt to offer the best possible service within the time left, however the session will end at the agreed time with no adjustment to the fee.
  • Refusing to treat – I have the right to refuse or discontinue a session at any point. Circumstances where this may apply include, but are not limited to:
    • The client is under the influence of alcohol or recreational drugs
    • The client behaves in an inappropriate or offensive manner
    • The client is or becomes unwell e.g. fever, digestive upset, allergic reaction, seizure, fainting
  • Children – Clients under the age of 16 are welcome if accompanied by a parent or legal guardian, who will be asked to give signed consent to the session. They will also be asked to remain present for the duration of the agreed session.
  • Medical Issues – Reiki healing sessions are not a substitute for proper medical diagnosis and treatment. At no time will a client be encouraged to stop medical treatment or reduce or change their prescription drugs without prior discussion with a GP or consultant first.
  • Personal Information – During a client’s session, I may need to collect personal information (such as name and contact information). This information is strictly confidential. I will maintain its accuracy by updating it as advised by the client.
  • Sensitive Information – If you choose to share sensitive personal information during your session, all information provided will be kept strictly confidential with the exception of any information which, if withheld, may result in danger to the client or others. Please note I am required to hold information on file for 8 years from the date of the session/consultation.

Reiki Courses

  • A non-refundable deposit in the amount specified on the course page of this website is required to secure your place on the course.
  • The remaining balance specified must be paid in full no later than 14 days prior to the course start date.

If you need to cancel your booking:

  • The deposit is non-refundable
  • If you cancel more than 14 days before the course start date, any additional payments made (beyond the deposit) will be refunded
  • If you cancel within 14 days of the course start date, the full course fee is non-refundable

If you are unable to attend, you are welcome to transfer your place to another person, or request to transfer to a future training date. This will be considered on a case-by-case basis.

I understand that unexpected situations can arise, and I will always do my best to respond with care and fairness where possible.

Sister Circles

  • Payment – payment is required full in order to secure your place. Please note the minimum donation amount on the relevant event page.
  • Cancellations – if you need to cancel after making your donation, a refund will only be issued if someone else takes your place.

Contraindications for consuming cacao

Ceremonial-grade cacao is a gentle, heart-warming plant that may support emotional and spiritual connection. While it can be a beautiful part of a wellbeing or reflective practice, it may not be suitable for everyone. Please take a moment to review the following information to ensure cacao feels like a supportive choice for you. If you’re unsure or have specific health concerns, it’s always best to consult with a healthcare provider.

Cacao contains several naturally occurring compounds, including:

  • Theobromine – a mild stimulant that promotes alertness and focus, but is gentler and longer-lasting than caffeine.
  • Phenylethylamine (PEA) – sometimes called the “love molecule,” it may enhance mood and emotional connection.
  • Anandamide – known as the “bliss molecule,” supporting a sense of calm and well-being.

Please consider the following:

Medication Interactions

Antidepressants (MAOIs): Cacao contains tyramine, which may interact with MAOIs and cause adverse effects.

SSRIs: As cacao naturally boosts serotonin, those taking SSRIs should consult their healthcare provider to avoid excessive serotonin activity.

Heart Conditions

Cacao can gently increase heart rate and blood pressure due to its stimulant properties. Please check with a healthcare provider if you have high blood pressure, a heart condition, or a history of heart disease.

Pregnancy & Breastfeeding

While small amounts of cacao are generally considered safe, ceremonial doses (25g or more) contain more theobromine and may not be suitable for everyone during pregnancy or breastfeeding. Please consult with your healthcare provider.

Sensitivity to Stimulants

Cacao contains theobromine and a small amount of caffeine. If you’re sensitive to stimulants, you may experience jitteriness or discomfort.

Caffeine Content in Cacao: A ceremonial dose of cacao (25–30g) typically contains around 5–15 mg of caffeine, compared to 80–100 mg in a standard cup of coffee, making cacao much milder—but still potentially stimulating for some.

Psychiatric Conditions

Cacao’s heart-opening and mood-enhancing properties can sometimes bring up strong emotions or sensations. If you are navigating intense anxiety, emotional sensitivity, or a mental health condition and are unsure how cacao might affect you, it may be helpful to speak with a healthcare provider or trusted practitioner beforehand to ensure the experience feels supportive and grounding.

Allergies & Dietary Restrictions

If you have a known allergy to cacao or chocolate, ceremonial cacao should be avoided.